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✨ VIXEN Return & Exchange Policy ✨

We want you to love every piece you receive. If something isn’t perfect, we’re here to make it right.

⏳ Return Window:

• Returns or exchanges accepted within 30 days of delivery.

📦 Condition:

• Items must be unworn, unwashed, and in original packaging with tags attached.

• Art Prints, greeting cards, and sale items are final sale.

💌 How to Start a Return:

1. Email us at support@vixenlifestyle.store with your order number.

2. We’ll send you a return authorization and instructions.

🚚 Shipping:

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

• We recommend a trackable shipping service.

💳 Refunds:

• Refunds are issued to the original payment method within 5–7 business days after inspection.
  

✨ VIXEN Promise: Your happiness matters. If your order isn’t right, we’ll do everything we can to fix it. ✨